Upgrade from Smart Meter to Real Time

This feature supports the journey of Smart Meter data users to upgrade towards Real-Time data and receive insights of higher accuracy. End users can continue utilizing the Activity Level disaggregation feature plus unlock the Appliance Disaggregation, Energy Events, and more services that are only applicable to Real-Time data.

Key points of the Upgrade Feature

User-friendly journey to upgrade
Intact Profile information & configuration
Historical Smart Meter data retention (until mandates are revoked or expired).

💡 The combination of the Smart Meter & Real Time timeseries/streams can be managed only on the Application side

Requirements

Below an activity diagram that describes the key points of the flow that need to be followed in order for an Upgrade to take place.

The service type of the end-user can be changed by the Utility/Customer only via Account Management API
Consider adjusting the App UX at will, as long as the main requirements to utilize this feature are fulfilled.

The below endpoints & the relevant table should be utilized to confirm the eligibility of the end-user to onboard their Hardware device & prompt them to the relevant user-journey to upgrade to Real Time:

GET /customer/service-type
GET /feedtype

Allow HW Onboarding	App View	Data Type	N2G_HW	Feedtype amr_electricity	Feedtype electricity
	SM	AMR	Any value	Any value	Any value
Yes	RT	RT	TRUE	FALSE	FALSE
Yes	RT	RT	TRUE	TRUE	FALSE
	RT	RT	TRUE	FALSE	TRUE
	RT (upgraded)	RT	TRUE	TRUE	TRUE
	N/A	RT	FALSE	Any	Any

📘
The table includes the literal values that will be returned by the aforementioned endpoints. Some abbreviations are explained below as a generic remark.

HW -> Hardware

SM -> Smart Meter

AMR -> Smart Meter

RT -> Real Time

👍
After these steps & once the Hardware onboarding process is successfully completed, the end-user is officially considered as Real Time and the application can adjust the views to the Real Time ones, accordingly.

Upgrade from Smart Meter to Real Time

Key points of the Upgrade Feature

Requirements

📘
The table includes the literal values that will be returned by the aforementioned endpoints. Some abbreviations are explained below as a generic remark.

👍
After these steps & once the Hardware onboarding process is successfully completed, the end-user is officially considered as Real Time and the application can adjust the views to the Real Time ones, accordingly.

Key points of the Upgrade Feature

Requirements

📘The table includes the literal values that will be returned by the aforementioned endpoints. Some abbreviations are explained below as a generic remark.

👍After these steps & once the Hardware onboarding process is successfully completed, the end-user is officially considered as Real Time and the application can adjust the views to the Real Time ones, accordingly.

📘
The table includes the literal values that will be returned by the aforementioned endpoints. Some abbreviations are explained below as a generic remark.

👍
After these steps & once the Hardware onboarding process is successfully completed, the end-user is officially considered as Real Time and the application can adjust the views to the Real Time ones, accordingly.