Introduction

EnergyAI delivers a range of messages to users, including notifications designed to inform and engage them on topics such as energy usage, hardware status, and more. Through this guide, Customer applications will be able to configure and automate these notifications to keep users informed, prompt timely actions, and enhance engagement. These notifications can serve as a starting point for users to explore additional features, follow new user journeys, and further engage with NET2GRID services, ultimately creating a more connected and personalized experience.

Notifications can be customized with various configuration options and delivered by EnergyAI to Customers' users through the following channels:

• email,
• PUSH,
• in-app inbox,
• REST API.

High level Activity Diagram of Notifications below:

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By following this detailed, step-by-step Notifications Guide, you will delve into all the information needed to set up notifications tailored to user needs, enabling more sophisticated user journeys!